Member Privacy Disclosure

Member Privacy Disclosure

Member Privacy Disclosure

We at Antioch Community Federal Credit Union value the privacy of our members. You have chosen to do business with us, and we recognize our responsibility to keep the information you provide to us secure and confidential. We believe that all personal financial information specific to you that you provide Antioch Community Federal Credit Union through any channel constitutes personal information. protecting your privacy, along with your financial assets is our top priority. Antioch Community Federal Credit Union is committed to servicing all the financial needs of its’ members. As a service to you, our member, we may share information with other parties for marketing purposes, you can expect them to treat it with the same strict standards as your Credit Union. This privacy policy explains how we protect the privacy of your personal information and when we release information about you under certain circumstances as required or permitted by law.


In the course of doing business, we collect and use various types of information, such as information available from public records and credit reports, as well as information you provide to us. We may also access information about you, such as credit reports, when considering a request from you for additional services or when exercising our rights under the law or any agreement with you. In addition, we collect information about you from the following sources:

  1. Information we receive from you on an applications and other forms you submit to us, such as your name, address and social security number.
  2. Information about transactions with us, our affiliates or others such as account balances and payment history.
  3. Information we receive from credit reporting agencies, such as your credit worthiness and credit history.

We may also disclose all the information that we collect as described above. We do not disclose any non-public personal information about our members and former members to anyone, except as permitted by law.


We may disclose non-public personal information about you to financial service providers such as insurance agents. We may also disclose non-public personal information about you to non-affiliate third party processors as necessary to complete transactions, maintain accounts and records, and as permitted by law. We may disclose all the information we collect as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. We may also disclose information about you under other circumstances, as permitted or required by law.


Keeping your financial information secure is an important responsibility that is taken seriously at Antioch Community Federal Credit Union. We value your trust and handle your information with care. We restrict access to non-public personal information about you to those employees who need to know that information to provide products or services to you. Our policies and procedures emphasize the importance of keeping our members’ information confidential. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your non-public personal information.


We make every effort to ensure that our records contain accurate, current and complete information. If you find that your account information is inaccurate, please call us at (925) 757-1320 or write to us at 301 G Street, Antioch, CA  94509-1254. We will promptly investigate and make any necessary changes to update our records.


If you decide to terminate your membership with Antioch Community Federal Credit Union, we will not share information we have collected about you, except as may be permitted or required by law.

Third Party Disclosure

If you click on a link within this website(site) that transports you to an external site outside of our site, you enter a site furnished by a third party provider in which Antioch Community FCU makes no representation concerning and is not responsible for the contents of the site. Antioch Community FCU does not endorse or represent the third party provider nor does Antioch Community FCU accept any responsibility of the site you are entering. In no event shall Antioch Community FCU be responsible for your use of an external site.

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